Thursday, August 21, 2008

I am the customer. I don't want a bag.

  
It happened again. Some grocery store robot almost had to have his circuits rewired after I declined a plastic bag for my purchase. He got confused and gave it a second attempt. I declined again and so he put the unused plastic bag in the trash can under the check stand (which is of course, lined with a plastic bag) and in doing so, rendered my tiny act of environmentalism meaningless. Then he just stared down at his shoes, unsure whether to report me to the plastics industry or go on a smoke break.

Look kid, I know they tell you in training that you must force at least one plastic bag on every customer for every purchase, no mater how small or uncumbersome. I know they tell you that customers will get upset if they are not given a plastic bag. But I am the customer and I do not want a bag—for my single item, tile cleaner—and I WILL WIN this exchange. The plastic bag is not any easier to carry than the product itself. I have two completely functional hands. See the stupidity, stupid? And I don't want the damn receipt for $4.66, either. I am not going to return tile cleaner. Even if it doesn't work.

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